We collect non-personally identifiable information about you in a number of ways, including tracking your activities through your IP address or most-recently-visited URL. However, we do not collect any personally identifiable information about you unless you voluntarily submit contact information to us, such as name, phone, email address, and mailing address by filling out a form or survey, registering your email address with us, or emailing us. We may also collect personal information from you at other points on our site that state that personal information is being collected. We may collect your mobile phone number and communication preferences when you voluntarily submit a contact form or otherwise request information from us.
We do not sell or rent your personally identifiable information to any third parties.
We use personally identifiable and non-personally identifiable information for internal marketing purposes, trend analysis, pattern detection, and site administration. However, we do not use personally identifiable information collected from the website to send unsolicited mailings to you. Of course, if applicable, we do use personally identifiable information to perform the services for which such data was collected (i.e., if you sign up for an email newsletter, we will send the email newsletter to the address you provide us). We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference by clicking on the unsubscribe link contained in the footer of the email. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by clicking on the unsubscribe link in the footer included in each newsletter or communication or by emailing us at the reply address of the email, or you may contact us by phone at (970)457-7132. We may use your mobile phone number to send transactional, informational, customer support, appointment reminder, and promotional SMS messages only when you have provided your express consent.
When you provide your mobile phone number through our website or other communication channels and opt in to receive SMS messages, you consent to receive text messages from Equity First Financial LLC. These messages may include appointment reminders, account updates, customer support communications, loan application updates, and occasional promotional offers related to our products and services.
SMS consent is collected only after you voluntarily submit your information through our website and explicitly agree to receive text messages. Providing consent to receive SMS messages is not a condition of purchasing any product or service.
Message frequency varies depending on your interactions with Equity First Financial LLC.
Message and data rates may apply according to your wireless carrier's plan.
You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will no longer receive SMS messages unless you opt in again.
For assistance with our SMS program, reply HELP to any message or contact us directly through our website.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors and service providers who assist us in delivering SMS communications.
If you provide us with personally identifiable information to have us perform ongoing services to you, we will provide you with a way to review the information we have on file and either change or remove such data. To do so, please notify us via post or email at the address above, and we will provide you with your contact information for review. To make changes, send us the changes, and we will respond to your request for access within thirty (30) days of the request. Unfortunately, to the extent that such information is also stored in other databases, we cannot always ensure that such corrections or deletions will reach the other databases. If you wish to have information you provided to us online removed from our records, please provide us with the information as you submitted it to us at the address above. We will use all reasonable efforts to ensure that your information is removed from our records.
When you view our website, we might store some information on your computer. This information will be in the form of a "cookie" or similar file. Cookies are small pieces of information stored on your hard drive, not on our site. Cookies, which are tied to personal information, do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. Rather, they help you navigate a website as easily as possible. Cookies can help us provide information that is targeted to your interests and they allow us to better understand how users use our site, which in turn helps us focus our resources on features that are most popular with our users. You are always free to decline our cookies if your browser permits, but some parts of our site, including our registered customer account websites, may not work properly in that case.
We use a third-party tracking service from Google Analytics that uses cookies to track information about visitors to our site in the aggregate on page visits, time on page, and visitor bounce rates to enable us to make the site better and more informative to our visitors.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
We use industry-standard methods to protect your personally identifiable information from unauthorized access. Among other techniques, we usually store such information on a computer behind our "firewall" in a secure location, and we often restrict the number of employees internally who can access such data. Of course, there is no such thing as "perfect security" on the Internet.
Amendments to this policy will be posted at this URL and will be effective when posted.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
BY USING OUR WEBSITE, YOU ARE ACCEPTING THIS PRIVACY POLICY AND THE PRACTICES SET OUT IN THIS POLICY.
Should you have any questions about our Privacy Policy or need assistance regarding our Privacy Policy, please contact us by clicking HERE.